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Privacy Policy

Last updated: January 2, 2026

1. Introduction

Lytespeed Ping ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API monitoring service and Slack integration.

2. Information We Collect

2.1 Account Information

When you create an account, we collect information such as your email address, name, and authentication credentials through our third-party authentication provider (Auth0).

2.2 API Endpoint Data

We collect and store the API endpoints you configure for monitoring, including URLs, monitoring intervals, and associated metadata.

2.3 Monitoring Data

We collect response times, status codes, and availability metrics for your monitored endpoints. This data is used to provide monitoring services and generate alerts.

2.4 Slack Integration Data

If you connect your Slack workspace, we store OAuth tokens and workspace information necessary to send notifications to your Slack channels.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our monitoring services
  • Send alerts and notifications via Slack when endpoints fail
  • Generate reports and analytics about your API health
  • Respond to your support requests and inquiries
  • Comply with legal obligations and enforce our terms of service

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely using industry-standard encryption and access controls.

Data is retained for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

5. Third-Party Services

We use the following third-party services that may process your data:

  • Auth0: For user authentication and account management
  • Slack: For sending notifications and alerts
  • MongoDB: For data storage and persistence

These services have their own privacy policies, and we encourage you to review them.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability (receive your data in a structured format)
  • Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and improve your experience. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Lytespeed
Email: support@lytespeed.ai
Visit our Support page
View our Terms of Service